Technical writing is a finely tuned skill that many attempt but few do well.  It involves an understanding of how people think and how they will use your product - not an understanding of how the product was developed and what the buttons do.

A skilled technical writer can take complex information and turn it into an accessible document for users of varying types.  This is what I do.

I have independently created, managed, edited and maintained numerous complex help systems.  I have reworked old user manuals into more effective publications.  Services I can provide for technical writing include:

Online help                            User manuals
Training materials                Powerpoint presentations
Release notes                      SOPs
FAQs                                       Quick Start guides

I can also provide QA support and assist in document localization, and provide technical training for computer software. 

Due to my extensive IT industry experience and my ability to understand and market highly technical systems, I also specialize in marketing communications within IT and healthcare IT (including HL7) environments. 

Contact me to discuss your technical writing needs.