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Modernising Civic Engagement: Search Strategy for Local Government
The fundamental duty of local government and municipal authorities is to serve and inform the public efficiently. However, in an increasingly digital society, civic portals and government websites frequently fall short of modern expectations. Characterised by labyrinthine navigation, outdated infrastructure, and bureaucratic jargon, these platforms often frustrate citizens trying to pay a parking fine, apply […]
May 1, 2026
